The Democratization of Technological Development: AI and its Impact on Business Processes

  • Published by Medium October 2023
  • Note: For internal use. Not for circulation outside M Moser
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In the digital age we live in, technology has revolutionized the way we operate, communicate, and conduct business. From the emergence of the first computers to smartphones, we have witnessed changes that have shaped our reality. Currently, an emerging innovation, generative Artificial Intelligence promises transformative change comparable to its predecessors.

 

One of the most notable examples in this field is the GPT-3/4 model, developed by OpenAI, which has showcased remarkable abilities in generating coherent and contextual text. Beyond the textual realm, generative AI impacts various areas: from graphic design, where images can be generated from verbal descriptions (DALLE 1/2/3), to music, where algorithms are composing pieces indistinguishable from those created by humans.

 

The promise of this technology goes beyond mere automations or the creation of virtual assistants. What’s at stake is a true democratization of technological development. Historically, the creation and implementation of technological solutions have been the territory of technicians: programmers, developers, and IT experts who translated business needs into a language machines could understand. However, with the rise of generative AI and, more specifically, No-code and Low-code AI-driven tools, we’re witnessing a paradigm shift in this dynamic.

 

No-code platforms allow for the construction of apps, websites, and digital solutions using graphical interfaces, eliminating the need to write code while Low-code tools streamline and expedite the development process by offering predefined code blocks that can be customized with minimal manual coding. This democratization of development means that solutions are no longer limited by the technical capability of the team but rather by the vision and deep understanding of the business. Business experts now have the power to directly transform their operations, backed by the precision and capability of AI.

 

By allowing business-knowledge professionals to directly create digital solutions, the traditional “broken telephone” game associated with translating needs into technical specifications is eliminated. Decisions are made in real-time, iterations are faster, and alignment with business goals is more direct. Moreover, AI’s predictive and analytical capabilities enable proactive identification of areas for improvement, potential challenges, or misunderstandings, facilitating clearer communication and more informed decisions.

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